EDITORIAL POLICY

FACTS FIRST. NO WIN PROMISES.

Our editorial standard is built around transaction-level usefulness, primary documentation, and clear limits on what the site can claim.

Source hierarchy

Current processor documentation, acquiring-bank instructions, and official card-network material take priority for rules, filing windows, and reason-code details. Secondary articles can provide context but should not override current primary guidance.

Evidence before opinion

Guides explain what records can help a merchant reconstruct a transaction. We avoid calling customers dishonest, labeling a disputed transaction as fraud without evidence, or implying that a single document guarantees a result.

AI-assisted drafting

AI may assist with outlining, comparison, or initial drafting. It is not treated as an authoritative source. Pages should be checked against current sources, edited for specificity, and screened for repeated boilerplate before publication.

Updates

Pages display an updated date. Material changes to processor interfaces, reason-code mappings, or official documentation should trigger review. When a page cannot be kept current, it should be revised, consolidated, or removed rather than left as stale guidance.

Corrections

Substantive corrections should change the affected page promptly and, where useful, the updated date. We do not preserve an error merely because it has already been indexed.